Shipping and Delivery


UK DELIVERY

UK online orders are sent via Royal Mail TRACKED.

INTERNATIONAL SHIPPING & DELIVERY

Most of our International orders are sent via Royal Mail TRACKED.  Larger or high value items are often sent by a suitable courier such as Fed-Ex/UPS/DPD.Items sent Internationally (apart from USA see below) are shipped DDP ‘Delivered at Place’ or DDU ‘Delivered Duties Unpaid’

These terms mean the following:

  • The seller/exporter is responsible for delivering the goods to the buyer’s country and covering transportation costs up to that point.

  • The buyer/importer is responsible for paying any import duties, taxes, and customs clearance fees once the shipment arrives.


USA SHIPPING & DELIVERY *****Latest News Regarding USA Tariffs****

To our Valued Customers, Clients & Friends in the USA,

Starting 29 August 2025, the removal of the de minimis threshold means that all goods valued under $800 will now be subject to U.S. customs duties (10% of the goods’ value).

We remain committed to serving our U.S. customers, but please note that these new U.S. tariffs mean that online purchases will now require an additional tariff payment.

For the time being we will continue to deliver to the USA using Royal Mail tracked with their DDP (Delivered duties paid ) service. This will mean that the duty will be paid prior to its delivery to you.

Until we establish a system to collect these charges at checkout, all online orders from the USA will require follow-up contact to arrange payment of the applicable tariff. Based on current guidance, this tariff is 10% of the order value, plus a handling fee from Royal Mail, which we understand to be £0.50.

These tariffs and fees are imposed by the U.S. Government. All other delivery charges will remain unchanged, and any overpayments will be promptly refunded to you.

Thank you for your continued support as we work through these changes together.